Privacy Policy

Caravan Helsinki is operated by a private individual:

• Name: Joona Taskinen
• Address: Sörnäistenkatu 19 B 21, 00580 Helsinki, Finland
• Phone: +358 50 4633 591
• Email: joona@caravanhelsinki.fi

As the operator of Caravan Helsinki, I act as the data controller for the personal data described in this Privacy Policy.

We collect personal data necessary to provide camper rental services. This may include:

• Full name
• Address
• Email address
• Phone number
• Date of birth or Personal identity number (when required for rental agreement)
• Driver’s license information
• Payment information
• Rental history
• IP address (via website hosting or analytics tools)
• Communication records (email, WhatsApp, phone)

We do not intentionally collect sensitive personal data.

Personal data is processed for the following purposes:

• Managing reservations and rental agreements
• Verifying identity and driver eligibility
• Processing payments
• Handling insurance matters and damage claims
• Customer communication
• Legal compliance (e.g., accounting and taxation obligations)
• Website functionality and security

We process personal data based on:

• Contractual necessity (to fulfill the rental agreement)
• Legal obligation (e.g., accounting and tax law requirements)
• Legitimate interest (e.g., preventing fraud, ensuring vehicle safety)
• Consent, where applicable (e.g., marketing communications)

Personal data is retained:

• Rental agreements and accounting records: as required by Finnish accounting law (currently 6 years)
• Damage and insurance-related records: as long as legally necessary
• Marketing communications: until consent is withdrawn

Data is deleted or anonymized when no longer necessary.

Personal data may be shared with:

• Insurance companies
• Payment service providers (e.g., banks, Stripe, MobilePay, PayPal, Wise)
• Accounting service providers
• Authorities (if legally required)
• Website hosting provider

We do not sell personal data.

Personal data is primarily processed within the EU/EEA. If data is transferred outside the EU/EEA (e.g., via service providers), appropriate safeguards such as Standard Contractual Clauses are used.

The rental vehicle is equipped with a GPS tracking device. Location data may be processed:

• To protect the vehicle
• To prevent misuse
• In case of theft or contract violation

Location data is only accessed when necessary and is stored only as long as required for its purpose.

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure password-protected systems
• Limited access to personal data
• Secure storage of contracts
• Encrypted payment processing via third-party providers

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (where legally possible)
• Restrict processing
• Object to processing based on legitimate interest
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Finnish Data Protection Ombudsman. Contact: tietosuoja@om.fi, https://tietosuoja.fi

The website may use cookies for:

• Basic website functionality
• Analytics
• Security

You can control cookie settings through your browser.

For any privacy-related questions or requests:

• Joona Taskinen
• Email: joona@caravanhelsinki.fi
• Phone: +358 50 4633 591